{"id":4529,"date":"2026-10-09T16:16:33","date_gmt":"2026-10-09T14:16:33","guid":{"rendered":"https:\/\/www.fysiogrow.nl\/?page_id=4529"},"modified":"2026-10-09T18:04:42","modified_gmt":"2026-10-09T16:04:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fysiogrow.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4529\" class=\"elementor elementor-4529\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5caeab5f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5caeab5f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76c1b261\" data-id=\"76c1b261\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--76c1b261 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4070c955 elementor-widget elementor-widget-text-editor\" data-id=\"4070c955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Frequently Asked Questions (FAQ)<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5c3a54 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5c3a54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8952f0f\" data-id=\"8952f0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--8952f0f elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-feb9d61 elementor-widget elementor-widget-text-editor\" data-id=\"feb9d61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Where can I view the calendars of FysioGrow team members to book an appointment?<\/strong><\/p>\n<p>You can view our therapists&#8217; calendars via the page <a href=\"https:\/\/fysiogrow.nl\/en\/appointment\/\">https:\/\/fysiogrow.nl\/en\/appointment\/<\/a>.\n Choose a location, date\/time\n and fill in your contact details. For the first appointment (screening,\nintake and assessment), choose a time with 2&#215;25 minutes available.\nWe need that time to get everything done.<\/p>\n<p><strong>2. I have tailbone pain and would like to book an appointment to get it treated.<\/strong><\/p>\n<p>The therapist at FysioGrow who treats tailbone pain is Daan\nLansdorp. You can read more about the treatment of tailbone pain on the\n page https:\/\/www.fysiogrow.nl\/en\/tailbone-pain\/<\/p>\n<p><strong>3. How does the complaints procedure work if I have a complaint?<\/strong><\/p>\n<p>First discuss your problem with your own physiotherapist.\nYou may already be able to sort it out together if you say what you&#8217;re\nunhappy about, or what you&#8217;d like done differently at your next treatment. It&#8217;s\n best to make a separate appointment, so your therapist\ncan take enough time for you. Together you can then look\nfor a solution you&#8217;re both happy with.<\/p>\n<p>If you find it hard to approach your physiotherapist\ndirectly, or you can&#8217;t sort it out together, you can\n contact a regional advice point of Zorgbelang Nederland near\n you. Zorgbelang Nederland works independently of the\ncare providers and institutions in healthcare. They advise\nclients by phone or email about patient rights and complaint procedures.<\/p>\n<p>For more information and the regional advice points: <a href=\"http:\/\/www.zorgbelang-nederland.nl\/\">www.zorgbelang-nederland.nl<\/a> or by phone on 0900 243 70 70 (\u20ac 0,10 per minute).<\/p>\n<p>You may have a serious complaint and want a ruling on it\n from the Complaints Committee the physiotherapist falls under. Or you\ncan&#8217;t reach an agreement in your conversation with the physiotherapist. In that case\n you can formally submit your complaint to Klachtenloket Paramedici for\noccupational therapists and exercise therapists, <a href=\"http:\/\/www.klachtenloketparamedici.nl\/\">www.klachtenloketparamedici.nl<\/a>, and to the Secretariaat Klachtenregeling Fysiotherapie for physiotherapists. You can find more information about the complaints procedure <a href=\"https:\/\/www.defysiotherapeut.com\/over-fysiotherapie\/klachtenregeling\/\">here<\/a>.<\/p>\n<p><\/p>\n<strong>.<\/strong>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-4529","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Answers to common questions about FysioGrow: booking online, the first appointment of 2x25 minutes, tailbone pain and the complaints procedure.\" \/>\n\t<meta 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